Overview
Speaker: Jolene Watson - Clarity Coaching & Development
Topic: "Stress Management - Getting Back to Balance"
Key Points:
~Recognizing how effective listening skills can help to alleviate stress in the workplace.
~Understanding how our reaction to acute stress is directly related to personality type.
~Identifying communication and appreciation styles in relation to effective customer service skills.
CLICK HERE for speaker teaser video
As a Certified MBTI® Practitioner, Jolene Watson facilitates organizational team building/customer service workshops, vision board workshops as well as stress management and relationship coaching. She is a graduate of Praxis School of Entrepreneurship, and Psychometrics Canada Ltd and has over 16 years of office management experience.
Schedule
Friday, June 23, 2017Registration - 7:10 am
Breakfast - 7:30 am
Program Begins - 8:00 am
Registration Deadline: Wednesday, June 21, 2017
Admission
NSBA Members - $22 (plus GST) per personNon-Members & Guests - $29 (plus GST) per person
We require at least 48 hours cancellation notice
